Tournai
Tournai: shops, health, services, cross-border. Network, remote access and backups for teams on both sides of the border.
Your city
IT services company in Tournai
Managed IT, cybersecurity and support in Tournai and western Hainaut. You know what is monitored, what is backed up, and what it costs you.
Clients of the group, among others
The situation
What we observe in your area
Three findings we come across in almost every IT audit in this area.
180+ companies we support
More than four countries served.
A scoped mandate
You pay for the agreed services.
What we do
Four priorities, ranked for your situation
We do not tackle all four at once. The IT audit shows which one is most urgent, and we start there.
01
180+ companies
180+ companies we support. More than four countries served.
02
Clear mandate
A defined scope. You pay for the agreed services.
03
Specialists
17 experts per sector. Systems, network, cloud and security, with one counterpart.
04
48h IT audit
Method: audit first, then invest. Without a reliable inventory, we do not recommend new spending.
Would you rather know what is at risk before you commit a budget?
Describe your environment. We state what is at risk, what it costs to fix, and in which order.
The method
Six steps, each with a written deliverable
Each step produces a document you keep, even if the contract ends.
Step 1Scoping and access
Kick-off meeting: goals, access, inventory, calendar. One counterpart, one report.
Deliverable: written scoping noteStep 2Inventory and supervision
We set up monitoring, multi-factor authentication and access rules. Without them, decisions rest on assumptions.
Deliverable: inventory and access registerStep 3Mandate priorities
We rank security, backup, cloud or support from the diagnosis, rather than a catalogue of services.
Deliverable: prioritised IT roadmapStep 4Account ownership
You remain administrator of your accounts and licences. We operate.
Deliverable: written scoping noteStep 5Delivery
Then the monthly work: monitoring, updates, tickets, backups. Written reporting, on the agreed cadence.
Deliverable: documented systems in serviceStep 6Review and adjust
We then reinforce what reduces incidents. Ready for a 48-hour audit? Let us talk.
Deliverable: written IT audit report180+companies we support
+4countries served
17experts per sector
48 hOur average response time
Budget and scope
What an IT mandate in Tournai includes
- Written IT audit within 48 hours, ranked by priority
- Admin accounts, licences and domain names in your name
- Microsoft 365 and workstations managed when the audit calls for it
- Servers, network and backups supervised 24/7
- Projects scoped in writing and approved before work starts
- One technical manager and a written report on the agreed cadence
Common questions
What clients ask before an IT contract
Do you provide IT services in Tournai?
Yes. We support companies in Tournai with managed IT, cybersecurity, cloud and backup.
Do administrator accounts and licences stay in our name?
Yes. They are held in your name. We operate, you remain administrator.
Do you provide on-site support in Tournai?
Yes. In Tournai we combine remote support with on-site visits when a workstation, the network or a piece of equipment requires it.
Is an on-site meeting needed to start the mandate?
Not necessarily. Most work is remote, with on-site visits when needed and written reporting.
Where do we start if we have no IT inventory yet?
With a 48-hour IT audit. We review inventory, security, backups, access and licences. You keep the document, with no obligation to continue.
Is a long-term contract required for a local mandate?
No. We scope a defined lot after the audit. You pay for what you need.
Last step
Get the IT audit within 48 hours
We review your workstations, servers, network, backups and access. You receive a written document stating what is at risk, in which order to fix it, and what that represents.
By phone : +32 (0) 2 844 57 75
By email : info@drjcloud.com
Continue
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