The front desk is fragile
Diary, till and client records rely on one computer. If it fails, reception stops.
Your sector
Managed IT for salons, institutes and aesthetic clinics. Diary, till, client records. The goal: a stable IT environment, and written proof of what was done.
Clients of the group, among others
The situation
Three findings we come across in almost every IT audit.
Diary, till and client records rely on one computer. If it fails, reception stops.
Without a tested backup, one failure can erase the diary and client history.
Without access control, treatment notes and client photos are unprotected.
What we do
We do not tackle all four at once. The IT audit shows which one is most urgent, and we start there.
01
Reception computer, till and tablets kept up to date. The diary stays available.
Admin access in your name02
Guest Wi-Fi isolated from the till and workstations.
Network monitored03
Online diary, till and treatment software connected.
Diary connected04
Inventory and access logs in place before any new tool.
GDPR documentedDescribe your environment. We state what is at risk, what it costs to fix, and in which order.
The method
Each step produces a document you keep, even if the contract ends.
A kick-off meeting: goals, sites, users, priorities, calendar. We recover administrator accounts, licences and domain names, and keep them in your name.
Deliverable: written scoping noteWe list devices, servers, licences and accounts, then set up supervision and backup monitoring before any change.
Deliverable: inventory and access registerWe rank projects by risk, impact and delay. You fund a priority order, not a catalogue.
Deliverable: prioritised IT roadmapSecurity, migrations and deployments. One technical manager runs the work and collects your feedback.
Deliverable: documented systems in serviceA monthly written report: tickets, incidents, patches applied, backups tested, what we propose next. You keep admin access at all times.
Deliverable: written reportWe reinforce what protects and remove what adds risk. Decisions are written in the report.
Deliverable: documented decisionsBudget and scope
Common questions
Yes. The audit sets the priorities for the front desk, the till and client records. Not a standard catalogue.
Yes. Licences, domains and admin accounts stay in your name. We operate, you keep the keys.
No. The audit carries no commitment. You fund the work retained.
A 48-hour IT audit: inventory, security, backups, access, licences. You keep the write-up.
Yes, when the intervention requires it. Day-to-day support is mostly remote, with one technical manager.
Yes. Head office in Brussels, office in Paris. Each mandate follows the market: language, regulation, local providers.
Last step
We review your workstations, servers, network, backups and access. You receive a written document stating what is at risk, in which order to fix it, and what that represents.
Continue
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