One outage stops the service
A single internet line, tills offline, no fallback. Guests are left waiting.
Your sector
IT services for hospitality in France
We take care of IT for hospitality venues. Tills, network, guest Wi-Fi, backups. The goal: a stable IT environment, and written proof of what was done.
Clients of the group, among others
The situation
What is holding your IT back today
Three findings we come across in almost every IT audit.
One network for the whole venue
Tills, kitchen and guest Wi-Fi on one network. A single breach exposes it all.
The backups are not tested
Without a tested restore, a till failure is fixed in a hurry, mid-service.
What we do
Four priorities, ranked for your situation
We do not tackle all four at once. The IT audit shows which one is most urgent, and we start there.
01
Managed IT and support
Tills, workstations and network monitored. Updates outside service hours, emergencies 24/7.
Admin access in your name02
Segregated network and Wi-Fi
Firewall, separate guest network, access protected by multi-factor authentication.
Till network isolated03
Software and bookings
Till and booking software backed up, restores tested.
Bookings backed up04
GDPR compliance
Guest data protected, GDPR register kept, access logged.
GDPR documentedWould you rather know what is at risk before you commit a budget?
Describe your environment. We state what is at risk, what it costs to fix, and in which order.
The method
Six steps, each with a written deliverable
Each step produces a document you keep, even if the contract ends.
Step 1Scoping and admin access
A kick-off meeting: goals, sites, users, priorities, calendar. We recover administrator accounts, licences and domain names, and keep them in your name.
Deliverable: written scoping noteStep 2Inventory and supervision
We list devices, servers, licences and accounts, then set up supervision and backup monitoring before any change.
Deliverable: inventory and access registerStep 3Priority order
We rank projects by risk, impact and delay. You fund a priority order, not a catalogue.
Deliverable: prioritised IT roadmapStep 4Deployment
Security, migrations and deployments. One technical manager runs the work and collects your feedback.
Deliverable: documented systems in serviceStep 5Monthly reporting
A monthly written report: tickets, incidents, patches applied, backups tested, what we propose next. You keep admin access at all times.
Deliverable: written reportStep 6Adjustment
We reinforce what protects and remove what adds risk. Decisions are written in the report.
Deliverable: documented decisions180+companies we support
+4countries served
17experts per sector
48 hOur average response time
Budget and scope
What DRJ Cloud covers for hospitality
- Written IT audit within 48 hours, ranked by priority
- Admin accounts, licences and domain names in your name
- Microsoft 365 and workstations managed when the audit calls for it
- Servers, network and backups supervised 24/7
- Projects scoped in writing and approved before work starts
- One technical manager and a written report on the agreed cadence
Common questions
What clients ask before an IT contract
Do you know the hospitality sector?
Yes. The audit starts from your venue: tills, booking software and guest Wi-Fi. Not a standard catalogue.
Do admin accounts stay in our name?
Yes. Licences, domains and admin accounts stay in your name. We operate, you keep the keys.
Is a contract required to start?
No. The audit carries no commitment. You fund the work retained.
Where do we start?
A 48-hour IT audit: inventory, security, backups, access, licences. You keep the write-up.
Do you visit on site?
Yes, when the intervention requires it. Day-to-day support is mostly remote, with one technical manager.
Do you work in Belgium and France?
Yes. Head office in Brussels, office in Paris. Each mandate follows the market: language, regulation, local providers.
Last step
Get the IT audit within 48 hours
We review your workstations, servers, network, backups and access. You receive a written document stating what is at risk, in which order to fix it, and what that represents.
By phone : +33 (0) 9 70 70 24 19
By email : info@drjcloud.com
Continue
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